During Cross Selling our representatives offer products that complement the product ordered, which can be used in conjunction with the customer’s purchase to complete and enhance the overall user experience of the customer.
Reminder Calls/Notifications Calls/Messages about credit card bill payments and maintaining sufficient account balance, payment of insurance premiums, car servicing etc can be simultaneously broadcast to many customers
Here we randomly call customers and inform them about the various products and services offered by our clients. A genuine effort is made to generate interest in the minds of the customers by emphasizing on the highlights and benefits of the products and the value additions it can render to them. In instances where the leads are found to be genuinely interested app
The customer is required to place a missed call in order to avail a service or speak to a representative. The missed call is picked up and within a short time the call is returned free of cost. Missed call support or inbound calling is offered by many clients as an incentive to customers to place calls without having to pay for it.